Warren, OH

I had a positive experience and nothing against the service technician as he can only do what the insurance tells him and he was punctual and efficient with his time. I liked the call ahead call and text. But it’s a bummer that I can still see where the stone hit my window. I understand it is just to protect the break from spreading so now I wish I would have waited and maybe the glass would have cracked further and I could have gotten a new window in my new car... Then I wouldn’t have to see where the stone hit the window. However, it looks better than it did. So thanks for trying anyways and making it look a little better. However TV makes your service look a bit different as they show the chip to be pretty much totally gone. That’s not the case so it’s important to understand that and he did explain this to me before he did the service.

Outstanding service and professionalism!

They did a fast and good job and very courtious. I am very satafied

Joseph was extremely knowledgeable and thorough . tried to submit without answering the value question because my insurance paid for it so i cant be relevant on that so i'm answering average

There service was fast. About 20 minutes but when we returned to pick up there was a buckeye mark in the corner of the glass. Still waiting on notification for warranty replacement been almost a week.

He was ontime fast and friendly and it didn't leak got it right the first time would highly recommend

The tv commercial is true, my windshield was replaced at no cost to me.

My appointment was between 12pm and 5pm and called then at 4:40 and they said that the tech got caught up in another job and he didn't get to my house until 6