Williamsburg, VA

The crew at Safelite is always top notch. Great service on the windshield. Unfortunately, they bumped my car with another car and I have to navigate their insurance carrier to get the passenger door repaired.

I’ve always had excellent service with Safelite. I would definitely recommend this company!

We were on vacation when my daughter’s car window was shattered. Safe lite was able to fix it the very next day. They were extremely friendly, communicative and completed the replacement promptly. I would definitely recommend them.

Excellent service!!

The Safelite website states clearly that they will contact your insurance company for you, so imagine my surprise when the technician called me the morning of the appointment telling me I could either contact my insurance company for a claim number or pay for the windshield out of pocket (over $300). And the surprises kept coming when I contacted my insurer, selected glass replacement, and they put me directly in touch with ... Safelite! Apparently they do not communicate within their own company, so the only way I could be given a claim number was to have them create a second appointment for me for the end of the week and use that number for the original appointment! Then I had to cancel the unnecessary Friday appointment after my windshield was replaced. Very irritating!! Like I said, the technician did a great job, but the company needs a lot of help.

Nice people. Explained what they did and left happy.

I would definitely recommend Safelite. Online scheduling was easy, communication of who and when the serviceman was coming.. Very personable and professional.

The Williamsburg team is customer focused and efficient. I'm happy with the service provided.