Great service done it a timely manner with no problems call center very friendly and extremely helpful

Amazing service, technician was cool and the service was fast

On time did a great job. Will use again.

Dan did an excellent job keeping me informed on his arrival and finishing the job s promised. He answered all my questions and left the job site clean. Thank you!

I have used Safelite many times in the past and always had a good experience until using it in Worcester, MA. After going in to get a small crack fixed, I noticed that it didn’t look any different - so I called to confirm that they did in fact fix this crack and the woman on the phone told us they can’t confirm anything on the phone and we HAD to go into the shop, which seems very untrue that they have no records on the computer? So after driving all the way down there, I caught the secretary in many lies, because somehow she did magically have all the information she couldn’t tell me on the phone even though she ALSO insisted she was not the one I talked to? I explained that this is all very fishy and she agreed. SO THEN a tech comes out to see the work and explains that it all depends on which tech works that day (you’d think they’d all be held to the same standard of work quality) and he also agreed the job did not look well done! He then tells us that if the crack did get worse, since it’s under warranty, we’d be able to get it fixed at a fraction of the cost....... great. So overall I felt very gypped and lied to and uncomfortable with their service.

I had a great experience with Safelite overall! The service was fast, super convenient (I LOVE that they come to me!), and the technician was very polite, prepared, and knowledgeable. My only little complaint is that, the morning after the windshield replacement, I found moisture INSIDE of the windows. I have no doubt that they'll fix it, but I haven't reached out yet, so that's on me. I would still recommend them!

Steven was my mobile Technician and I am absolutely a satisfied customer... Very polite and very professional Thank You for the great service 😁

I got a mobile appointment within a day of my call, and they worked with me to settle on a time that was good for me.